Shipping policy
At APSS, we are committed to delivering your orders quickly, safely, and reliably. Please read our shipping policy to understand how we process, ship, and track your purchases.
 Order Processing
- All orders are processed within 1–2 business days after payment is confirmed.
- Orders placed on weekends or public holidays will be processed on the next business day.
- You will receive a confirmation email once your order has been processed.
 Shipping Methods & Delivery Times
|
Shipping Method |
Estimated Delivery Time |
Notes |
|---|---|---|
|
Standard Delivery |
3–5 business days |
Tracking number provided |
|
Express Delivery (Optional) |
1–2 business days |
Ships the next day |
|
Free Delivery |
1-3 business days |
Only valid for orders over R600 |
|
Free Local Delivery |
1 Business day |
Only valid for customers within a 10 km radius on orders over R600 |
Delivery times are estimates and may vary due to courier delays or public holidays.
 Shipping Costs
- Shipping costs are calculated at checkout based on your location and selected shipping method.
- We occasionally offer free shipping promotions — keep an eye on our website or newsletter.
 Tracking Your Order
- Once your order has been shipped, you will receive a tracking number via email.
- Use this number to track your package with the courier.
- If you experience any issues with your shipment, please contact us immediately.
 Lost or Damaged Items
APSS is not responsible for delays caused by the courier.
If your order arrives damaged or is lost in transit, please contact us within 7 days at:
Email: adey@apservicesolutions.co.za
We will assist in filing a claim and ensure a resolution as quickly as possible.